Shipping And Returns

Shipping to the United States

  • We are excited to offer FREE shipping and handling to the US via USPS Priority Mail on orders of $75 or more. 
  • We're excited to offer flat-rate shipping and handling to US for $3.95 USD for up to $75 USD.
  • We ship to all 50 states; Washington, DC; U.S. P.O. Boxes; U.S. territories; and APO/FPO/DPO addresses. The shipping methods offered during checkout may differ based on your specific shipping address and the items selected.
  • Please note that it delivery usually takes about 2-5 business days (excluding holidays) after it leaves our warehouse. Sometimes, there are delays. You can track your package via USPS.com with your tracking number. It will take a few days to package your item, and then it will be sent out using the shipping options you selected during checkout. 
  • We also offer U.S. FedEx 2-Day (Mon.-Thurs. only, 12 pm MST cutoff) -- if you need it faster please check Amazon fast Prime shipping.
  • Please note we do not ship on the weekends, so ship times may be longer if you order late Friday.

*Delivery times go into effect the business day after you place an order.

 

Shipping to Canada

  • Shipping to an international address can take anywhere from 7-15 business day (or even longer). Your international package is trackable to the end destination. 
  • We're excited to offer flat-rate shipping and handling to Canada for $7.95 USD for up to $50.00 USD.
  • Orders from $50.00-$150.00 USD will be $9.95 USD for each individual shipment to Canada. 
  • Orders over $150.00 USD that are shipped outside the US and Canada and to multiple addresses will be charged $19.95. 
  • International packages are sent either USPS First Class, Priority Mail, Express Mail, or FedEx depending upon location -- the package is then handled by your local post service.
  • First Class International takes about 15-30 days plus time for customs review, and International and Global Priority Mail packages take 7-15 business days.

 

Shipping Worldwide

  • We are excited to offer flat-rate shipping and handling worldwide for $8.95 USD for up to $50.00 USD. 
  • Orders from $50.00-$150.00 USD will be $12.95 USD for each individual shipment worldwide outside of the US and Canada.
  • Orders over $150.00 USD that are shipped outside the US and Canada and to multiple addresses will be charged $19.95 USD.
  • All shipments to Canada and worldwide locations must be made to a physical address. Customs delays can be common when shipping outside of the US, so please factor this in when placing your order.
  • Shipping to an international address can take anywhere from 7-21 business day (or even longer) depending on customs and holidays.  Your international package is trackable to the end destination. Nerdbugs is not responsible for any custom fees imposed by your country for international shipping and delivery. 
  • International packages are sent either USPS First Class, Priority Mail, Express Mail, or FedEx depending upon location -- the package is then handled by your local post service.
  • First Class International takes about 15-30 days plus time for customs review, and International and Global Priority Mail packages take 7-15 business days.

Returns:

Not loving your purchase? Well, we definitely don't want you to be disappointed!

All returns require authorization by a customer service representative within 7 days of the delivery date. sorry, unauthorized returns will be refused. Please email us at info@nerdbugs.com.

SOME NOTES!
  • We don't currently cover the cost of return shipping.
  • Any order discrepancies must be reported within 7 business days.
  • Received a damaged product? Gah, we're sorry! Please send us an email at info@nerdbugs.com and we'd be happy to help you to replace the item.
  • We're not responsible for items delivered to an incorrect address supplied by the sender-so check that info twice!
  • Please handle your products with care! Damages caused by improper handling aren't our responsibility.